The goods that you ordered and that we have in stock are usually delivered by a carrier within 2-3 working days from the receipt of the order (cash on delivery), or from payment of the order (in case of bank transfer).
DELIVERY AND TRANSPORT CONDITIONS FOR FOREIGN COUNTRIES
We also ship goods to the customers from abroad, with the exception of the Russian Federation, Ukraine, Belarus and Great Britain, where we currently DO NOT DELIVER.
Through DHL we cannot deliver these products abroad: shaving foam, eau de toilette and hand sanitizers.
Thank you for your understanding!
Delivery period
| The EU countries | 3 – 5 days |
| Countries outside the EU | 5 – 7 days |
In the pre-Christmas season, the usual delivery time may be extended by 2-3 days.
Postage
The postage fee depends on the amount and weight of the goods and displays on your screen as soon as you choose the country of delivery.
The following payment methods and methods of delivery are offered to foreign customers:
THE EU COUNTRIES
GP webpay – delivery by DHL
After submitting the order, the customer receives the data necessary for payment by GP webpay and the delivery prices. The goods are ready for dispatch as soon as the payment is sent.
COUNTRIES OUTSIDE THE EU
GP webpay – delivery by DHL
After submitting the order, the customer receives the data necessary for payment by GP webpay and the delivery prices. As soon as the payment is sent the goods are ready for dispatch and for the arrangement of customs documents indispensable for dispatch outside the EU.
If you have any questions during shopping, do not hesitate to contact us!
DELIVERY AND TRANSPORT CONDITIONS FOR THE CZECH REPUBLIC
If the goods you have ordered are in stock, we dispatch them the second working day after the day of receipt of the order. If the delivery period is longer, you will be informed by e-mail. Free shipping (by DPD or Zásilkovna) to the Czech Republic you will get to order over 1200 CZK.
DPD LOGISTIC COMPANY
Delivery by DPD company is possible only within the Czech Republic.
DPD will deliver your consignment the next day after it is dispatched from our stock. The driver will call you on the delivery day to arrange details of the delivery: time of delivery, the price of the cash on delivery and others. The consignment is standardly delivered between 8 am and 6 pm on working days. The exact time of delivery can not be specified, but it can be adapted in agreement with the driver.
You are notified by e-mail when we give the consignment to the carrier.
If the delivery attempt fails, the driver will drop you a notice and try to catch you the following day once again. If the delivery fails again, you will be notified about deposit of the parcel in the carrier´s depot. The consignment is deposited at the depot for 10 days (cash on delivery) and for 3 days (advance payment).
PICK UP IN MANUFAKTURA BRICK-AND-MORTAR SHOPS
You can collect your order in selected brick-and-mortar shops for free within 5 days during the opening hours of the shops, which is here.
